Privacy Policy
Last updated: 2025-01-01
Who we are
Anemos Keys (“we”, “us”) provides concierge, villas, seas and transport services in Mykonos.
Contact: ops@anemoskeys.com
What we collect
When you contact us, we collect the details you share: name, email, phone, party size, dates, interests and notes.
How we use your data
- Respond to enquiries and provide services you request.
- Coordinate bookings with trusted partners when required.
- Improve our operations and guest experience.
Legal bases include performance of a contract (or steps prior to entering a contract) and our legitimate interests to operate and improve our services. We will request consent when required by law.
Where your data is processed
We use reputable processors to operate our website and handle enquiries:
- Email delivery via Postmark.
- Lead management via Airtable.
- Privacy‑friendly, cookieless analytics via Plausible.
These providers may process data in the EU, UK or US with appropriate safeguards. We only share what is necessary to deliver our services.
Retention
We keep enquiry records for as long as needed to provide services and maintain reasonable business records, typically up to 24 months unless longer is required by law.
Your rights
Depending on your location, you may have rights to access, correct, delete, restrict or object to processing, and data portability. To exercise these rights, contact ops@anemoskeys.com. You also have the right to lodge a complaint with your local supervisory authority.
Security
We take reasonable technical and organizational measures to protect your data. No method of transmission or storage is 100% secure.
Updates
We may update this policy to reflect changes to our practices or legal requirements. We will update the date above when we do.